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Adobes State of Digital Customer Experience Report Highlights Indian Consumers Preference for AIDriven Interactions

Indian customers are leading the world in adopting AIdriven interactions, as the most recent Adobe State of Digital Customer Experience survey shows t

Indian customers are leading the world in adopting AIdriven interactions, as the most recent Adobe State of Digital Customer Experience survey shows that 57% of Indian consumers choose AIenabled technologies over human engagement. But when it comes to using the most recent AI advancements, Indian firms fall short—just 15% of them use generative AI for CX projects, compared to 18% worldwide. In spite of this, 41% of Indian firms prioritise enhancing the customer experience, and 53% promise to improve their generative AI skills in the upcoming year. Adobe Indias Director of Marketing, Anindita Veluri, highlights the move towards "GenAI" and its responsible application to customised experiences. Indian businesses are excellent at managing consumer data, but because of privacy concerns, they struggle with personalisation. Data protection and ethical AI use are top priorities for consumers and companies, with 59% of Indian consumers willing to boycott brands that are not transparent about Read More..

B2B Tech News | 1 years ago

Deutsche Telekom Unveils AIPowered Smartphone Concept at MWC Barcelona

At the Mobile World Congress in Barcelona, Deutsche Telekom showcased a future smartphone design that uses artificial intelligence instead of conventi

At the Mobile World Congress in Barcelona, Deutsche Telekom showcased a future smartphone design that uses artificial intelligence instead of conventional apps to meet customer demands. The idea, implemented on its "Tphone" gadget, attempts to offer a user experience without apps created in association with Qualcomm and Brain. CEO Tim Hoettges said AIdriven interfaces will replace applications in five to ten years. Without needing specialised apps, the phone can make purchases, generate personalised suggestions, and facilitate conversation. As the industry focuses on AI technology to drive corporate growth, Deutsche Telekom thinks integrating Large Language Models LLMs into products will simplify and improve consumers lives. Read More..

B2B Tech News | 1 years ago

Capgemini Expands Alliance with Unity, Acquires Digital Twin Professional Services Arm

Capgemini and Unity have strengthened their partnership by acquiring Unitys Digital Twin Professional Services division to create a premier pool of Un

Capgemini and Unity have strengthened their partnership by acquiring Unitys Digital Twin Professional Services division to create a premier pool of Unity corporate developers. With this action, the automotive and healthcare industries can use realtime 3D RT3D visualisation software for digital twins more quickly. With Unitys experience, companies may successfully utilise immersive experiences with Capgeminis business transformation services. The CEO of Capgemini, William Rozé, underscores the companys ability to satisfy business expectations. At the same time, Jim Whitehurst, the CEO of Unity, emphasises the importance of Unitys technology for intelligent product creation. Through interactive 3D experiences, the partnership seeks to scale industryspecific solutions like immersive training and simulation to improve knowledge transfer and workplace safety. Read More..

B2B Tech News | 1 years ago

RCMP Confirms Cyberattack on Their Systems, Assures No Impact on Operations

On Friday, the Royal Canadian Mounted Police RCMP verified that a worrying hack had attacked its networks. However, they reassured the public that the

On Friday, the Royal Canadian Mounted Police RCMP verified that a worrying hack had attacked its networks. However, they reassured the public that there was no known threat to Canadians safety and security and that it did not affect RCMP activities. Even though things are changing quickly, the RCMP stressed that they have taken steps to mitigate the attack. The scope of the breach is being investigated, and as of right now, there are no known effects on intelligence services. This event underscores the persistent threat presented by cyberattacks to vital infrastructure and personal information security in Canada, which comes after a data breach in the Canadian governments foreign affairs department last month. Read More..

B2B Tech News | 1 years ago

Rotech Healthcare Assessing Patients Affected by Cybersecurity Breach Involving Philips Unit

On Friday, Rotech Healthcare ROTK.O disclosed that it is reviewing a list of patients who could have been impacted by a cybersecurity incident affecti

On Friday, Rotech Healthcare ROTK.O disclosed that it is reviewing a list of patients who could have been impacted by a cybersecurity incident affecting the Respironics division of its partner Philips PHG.AS. The hack, uncovered on June 5, included an uninvited attacker using malware to access data kept on a Respironics server. After conducting a comprehensive investigation and promptly safeguarding the systems, Respironics discovered that on May 31, 2023, a third party removed data that may have included patients personal information. Philips unit informed customers on December 20 about the situation affecting the thirdparty software product MOVEit Transfer. Although Rotech has not yet revealed the specifics of the affected people, it is presently examining the patient list that Respironics submitted on December 26. Read More..

B2B Tech News | 1 years ago

Julius Baer Faces Temporary IT Outage, Confirms Swiss Bank Amidst Bloomberg Report

In response to a story from Bloomberg, Julius Baer BAER.S, the Swiss bank, it revealed a brief outage of its IT systems on February 16 due to a techni

In response to a story from Bloomberg, Julius Baer BAER.S, the Swiss bank, it revealed a brief outage of its IT systems on February 16 due to a technical connectivity problem. Notwithstanding the hiccup, the bank quickly brought back full service. The episode happened during a difficult time for Julius Baer, which included losses from its exposure to the defunct real estate business Signa and a management change. On Friday, the banks shares dropped 1.6% after word of the disruption. Read More..

B2B Tech News | 1 years ago

Honor Unveils Magic 6 Pro Smartphone with Experimental EyeTracking AI Function

With the help of an experimental eyetracking AI feature, customers of the new Magic 6 Pro smartphone from Chinese tech giant Honour can operate their

With the help of an experimental eyetracking AI feature, customers of the new Magic 6 Pro smartphone from Chinese tech giant Honour can operate their cars remotely by just glancing at the screen. The smartphone was presented internationally. The instrument, now accessible in China, is intended for global integration. Honour, once owned by Huawei Technologies and a part of Shenzhen Zhixin New Information Technology Co., introduced its phone line only in China. Still, it now hopes to be present around the world. Tech companies are using generative AI to improve their product offers before the Mobile World Congress to revive the industry. Honour also intends to compete with Apple and Oppo in the Chinese smartphone market by including the LlaMA 2 big language model in its products. The business also unveiled the MagicBook Pro 16 laptop, which features AI capabilities that facilitate seamless application transfer between devices. CEO George Zhao emphasized the importance of collaborative sy Read More..

B2B Tech News | 1 years ago

Google Pauses AI Tool for Image Generation Amid Historical Inaccuracy Concerns

Due to discrepancies in some historical representations produced by the model, Google has chosen to suspend its AI tool for taking photos of individua

Due to discrepancies in some historical representations produced by the model, Google has chosen to suspend its AI tool for taking photos of individuals. This action is a part of Googles strategy to take on competitors such as Microsoft and OpenAI. After Google unveiled the Gemini AI models earlier this month, social media users criticised the models for producing historically incorrect photos. On Wednesday, Google made the halt announcement and admitted to the problem. This failure comes after an earlier instance in which Bard, Googles generative AI chatbot, disseminated false information on planetary photos. According to Jack Krawczyk, Senior Director of Product for Gemini at Google, the company wants to address historical idiosyncrasies and enhance the quality of its picturegenerating tool now that it is relaunched as Gemini. Read More..

B2B Tech News | 1 years ago

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