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The 2022 CCaaS report from Quadrant Knowledge names NICE as the leader.

For the second year in a row, NICE has been named the technology leader in the Quadrant Knowledge Solutions 2022 SPARK Matrix for Contact Center as a

For the second year in a row, NICE has been named the technology leader in the Quadrant Knowledge Solutions 2022 SPARK Matrix for Contact Center as a Service CCaaS. This years report emphasised NICEs digitalfirst capabilities, which optimise every brand interaction to drive better business outcomes. Its vision is to become a strategic knowledge partner to the clients business. NICE is a market leader in AIpowered contact centre software, thanks to our cloud native customer experience platform, CXone. Read More..

B2B Tech News | 7 months ago          

Facial recognition technology is used in prisons in the AsiaPacific region.

CCTVs in the cells monitor inmates, facial recognition is used for headcount checks, and an artificial intelligencebased behaviour detection system mo

CCTVs in the cells monitor inmates, facial recognition is used for headcount checks, and an artificial intelligencebased behaviour detection system monitors for fights and other suspicious activities in Singapores prisons. Former inmates like Tan, as well as human rights organisations, argue that constant surveillance violates prisoners privacy, that AIbased systems can be inaccurate and biassed against minorities in particular, and that there is little transparency about data use. However, its use by police and in prisons is problematic because inmates have limited rights and there is a risk of bias against minority communities, which are often overrepresented in the criminal justice system, according to rights groups. Asian cities, including Singapore, Delhi, and other Indian cities, have among the highest concentrations of surveillance cameras in the world, according to research. Read More..

B2B Tech News | 7 months ago          

America Since AI art was not created by people, it cannot be copyright protected.

Images generated by Midjourney and other AI texttoimage tools are not protected by copyright law in the United States because they are not the product

Images generated by Midjourney and other AI texttoimage tools are not protected by copyright law in the United States because they are not the product of human authorship, according to the countrys Copyright Office. However, the USCO has reversed its initial decision and cancelled the copyright certificate issued to Kashtanova for her comic book. A person who sends text prompts to Midjourney does not actually form the generated images and is not themaster mind behind them, according to the letter. According to the USCO, because Midjourney generates a picture first by generating a random noise, the procedure cannot be controlled directly by humans. Read More..

B2B Tech News | 7 months ago          

MercadoLibres Fintech Arm Helps the Company Reach Quarterly Profit.

On Thursday, MercadoLibre Inc reported a fourthquarter net profit of $164.7 million, recovering from a loss the previous year and exceeding expectatio

On Thursday, MercadoLibre Inc reported a fourthquarter net profit of $164.7 million, recovering from a loss the previous year and exceeding expectations thanks to strong growth from its fintech unit. The company, which operates in 18 Latin American countries, reported net revenue of $3.0 billion from October to December, slightly higher than a Refinitiv estimate of $2.9 billion. MELI executives anticipate that ecommerce growth in major markets such as Brazil and Mexico will be in the mid to highteens this year. GMV increased nearly 21% in US dollars to $9.6 billion, and the company reported 96.6 million unique active users, an 18% increase over the previous year. Read More..

B2B Tech News | 7 months ago          

TikTok is forbidden on work devices by EU institutions.

According to the new regulations, employees are not permitted to use the videosharing app on their personal phones or work computers that also have of

According to the new regulations, employees are not permitted to use the videosharing app on their personal phones or work computers that also have official EU email and communication apps installed. In November, Tik Tok acknowledged that some employees in China have access to the data of customers in Europe. On Thursday, Tik Tok made a point of emphasising how it secures the data of its 125 million monthly users in the European Union and how it is working to improve data security. The software was prohibited on federal government devices in the US last year, and some American senators are working to make it illegal for Tik Tok to operate there. Additionally, Tik Tok pledged last year to keep American users data in the US to alleviate Washingtons worries. Read More..

B2B Tech News | 7 months ago          

SAs main infrastructure is in danger, but it can still be saved, according to the CEO of Anglo.

To fully realise the promise of geospatial technology, geospatial intelligence is a cognitive process that combines knowledge based on cultural contex

To fully realise the promise of geospatial technology, geospatial intelligence is a cognitive process that combines knowledge based on cultural context, signal intelligence, human intelligence, and imaging intelligence. It involves a particular and crucial procedure called tradecraft, which combines specialised expertise, cuttingedge tools, and analytical skills to assist foresee and make sense of events and acts. Geospatial intelligence is used by a variety of people in daily life to find the best locations, avoid traffic, and get where they need to go. GIS has proved useful in Africas different economic sectors, including telecommunications, electricity & power, oil & gas, and agriculture. Disaster management, healthcare, real estate, insurance, and other fields are among the most often used apps to help sustainable development and tackle problems in Africa. The organisations listed below are dedicated to sustainable development in Africa. Read More..

B2B Tech News | 7 months ago          

Network Interoperability and Performance with Open RAN are improving.

The idea of open hardware, open software, and open interfaces for cellular wireless networks is known as Open Radio Access Networks Open RAN. The rele

The idea of open hardware, open software, and open interfaces for cellular wireless networks is known as Open Radio Access Networks Open RAN. The release of The Evolution of Open RAN, an update to 5G Americas 2020 report on Open RAN standards, was released today by 5G Americas, the voice of 5G and 4G LTE for the Americas. The report focuses on market updates and the most recent technological advancements, such as tools for machine learning and artificial intelligence. It also looks at how cloudification is giving operators possibilities to scale up network functions. Network disaggregation and functional divisions, hybrid vs. hierarchical management plane Mplane, cloudification and virtualization of RAN, and servicesbased design for RIC functions are a few architectural concerns. Read More..

B2B Tech News | 7 months ago          

Due to investor reaction to the Fed minutes, European markets close higher RollsRoyce is up 23%.

After investors absorbed the U.S. Federal Reserves minutes, which revealed that members are still dedicated to fighting inflation with interest rate h

After investors absorbed the U.S. Federal Reserves minutes, which revealed that members are still dedicated to fighting inflation with interest rate hikes, European markets ended the day marginally higher on Thursday. The panEuropean Stoxx 600 index ended the day 0.1% higher, with gains of 1.1% in oil and gas equities and 0.4% in tech as the sector recovered from recent gloom. With a 1.6% decline, mining stocks led the declines. RollsRoyce surpassed analyst estimates with a 57% yearoveryear earnings growth last year, sending its shares substantially higher. European businesses like Solvay, Accor, Heidelberg Materials, BAE Systems, Munich Re, and Heathrow Airport all released their results. After the Feds announcement, AsiaPacific markets ended with mixed results, with chipmaker Nvidia leading the tech gains. Read More..

B2B Tech News | 7 months ago          



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Refresh Your Facts

1.  Global online sales are predicted to reach 22% of all retail sales in 2023.
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2.  Global tablet shipments are expected to hit 142 million by 2025, reports Statista.
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3.  Artificial Intelligence is expected to contribute $15.7 trillion to the economy by the year 2030.
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4.  Since the launch of the popular mobile game, Candy Crush, in 2012, players have spent a total of 73 billion hours (equivalent to 8.3 million years) playing this game.
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5.  Approximately 8 billion gadgets connect on the internet every day.
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